Hasthe deployment of a mission critical enterprise application been delayed because problems outnumber the promises?
Areyour maintenance costs for EAM solutions and unpredictable or out of control?

Companies look to Enterprise Application Management (EAM) and Enterprise Resource Planning (ERP) solutions to give their company flexibility and agility in order to improve their business service levels and to gain a competitive edge. The promised goal of these applications is to ensure a higher quality of service to your internal and external customers.

The very nature of these applications with interrelated functions - crossing multiple geographies and business units - means they are complex. Their operational availability, data integrity, and required reliability are critical to your business.

Solution providers including PeopleSoft®, Oracle®, SAP, JD Edwards and, a host of specialized software companies offer EAM applications in support of:

• Customer relationship management
• Supply chain
• Financials
• Human resources
• eCommerce
• Web messaging and collaboration

However, implementing, integrating, deploying, maintaining and supporting these applications is not an easy task. The stories of failed projects and skyrocketing costs are legendary. With careful planning, based on realistic business requirements, EAM solutions are successfully deployable, maintainable, and manageable.

RSA Expertise

RSA provides consulting, management, and technical services to ensure the success of your enterprise business applications. From planning to deployment, plus on-going maintenance and support, we help you protect your investment, achieve service levels, improve your competitive position and strengthen customer relationships and satisfaction.

RSA tailors our planning, integration, deployment, and support offering to your unique business and technology needs. Our experienced and knowledgeable consultants help you to increase application availability and realize cost savings.

For existing EAM environments, RSA helps you to stabilize, optimize, and extend your packaged application so that its functionality continues to meet changing business needs. RSA provides support for your complete application including:

• Functional help desk
• Program / upgrade management
• Application consolidation and integration
• Vendor fixes
• Minor enhancements
• Functional enhancements

To reduce the cost and complexity of Enterprise Application Management (EAM) planning, deployment, integration, operations, and maintenance . . .

. . . rely on RSA.